LIVE Virtual 1/2- Day Training via MS TEAMS
March 6, 2025
10:00am – 2:00pm
Cost: $249.00
Click Here to Register
SUMMARY:
Becoming a supervisor for the first time usually comes with mixed emotions and a lot of questions. Will you be able to help others in ways no one did for you? Can you manage people effectively when they used to be your peers? Where do you start? Get the answers to all your questions and learn to be an effective and confident leader.
COURSE CONTENT:
TRANSITIONING TO SUPERVISION
- The Opportunity
- Your Role Changes Now
- How You Use Your Time
- Transition Speed Bumps
- So, Now What?
- Working Successfully with People
HIGH-PERFORMANCE MANAGEMENT
- Performance Management
- How to Establish Clear Expectations
- Giving Positive Feedback
- Handling Performance Problems
- Supervising with Flexibility
- Performance Assessment
- Strategies for Managing Performance
COMMUNICATING WITH OTHERS PROACTIVELY
- Building Interdependent Relationships
- Communicating One-on-One with Employees
- Communicating with a Team
- Use a Team Approach
- Communicating with Others
- Communicating with Your Manager
COACHING FOR EXCELLENCE
- The Changing Playing Field
- Coaching Behaviors in Supervisors
- The Coaching Process
- Strategies for Effective Coaching
DEALING POSITIVELY WITH CHANGE
- A New Paradigm
- Organizational Change
- The Impact of Change
- Communicating Change Effectively
- Change Management Skills
- Brainstorming Change Ideas
- Problem-Solving Techniques
