STP (Supervisory Training Program) Unit 2: Communication

About this Course

Unit 2 Communication: The Key to Project Success 
Effective communication is vital to the success of any construction project. The Communication unit in AGC’s Supervisory Training Program, 10th edition focuses on the essential skills needed to ensure clear, concise, and impactful communication across all levels of your project team. The highly collaborative virtual program provides instruction via Zoom and is best suited for anyone on a construction jobsite in a supervisory role – from the new supervisor or foreman to the experienced superintendent who is looking to become a more effective manager of people, time, equipment and materials.

• Importance of Communication: Learn why communication is critical in construction and how it impacts project outcomes. Understand the various forms of communication and their appropriate use in different scenarios.
• Best Practices for Effective Communication: Discover techniques for clear and effective communication with team members, clients, and stakeholders. Learn how to avoid common pitfalls and enhance your ability to convey information accurately and efficiently.
• Collaboration and Teamwork: Explore strategies to foster a collaborative environment where all team members feel heard and valued. Understand how to navigate and resolve conflicts, ensuring a smooth and productive workflow.

Topics Addressed:

• Lesson 1: Elements of Communication
• Lesson 2: Written Communication
• Lesson 3: Effective Communication
• Lesson 4: Listening
• Lesson 5: Persuasion, Negotiation, and Difficult Conversations
• Lesson 6: Meetings and Presentations

STP Learning Objectives

This course is 1 of 6 units in the newly updated Supervisory Training Program (STP); a construction-specific training curriculum developed, updated and field-tested by and for contractors. Supervisory skill—or the lack of it—directly affects every company’s bottom line. You make your money in the field, and STP can help you improve your organization’s bottom line.

After completing the course, AGC Edge students receive a Certificate of Completion and a digital badge to share.