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This course will provide you with the necessary skills needed for critical and creative thinking which will be the
foundation for successfully solving problems. To find a solution, one needs to be able to analyze a problem. This course is
designed to teach you how to solve and analyze problems effectively.
COURSE CONTENT
CRITICAL THINKING AND CREATIVE PROBLEM-SOLVING ESSENTIALS
• Recognizing business reasons for creative problem solving in the workplace
• Defining creativity vs. innovation
• Exploring the thinking process
• Pinpointing problems and their outcomes
• Applying outcome-based thinking
APPROACHES TO PROBLEM SOLVING
• Methods of analysis
• Collecting data and information
• Defining boundaries and constraints
• Deconstructing problems
